When a coach receives a new client request, the coach will be notified in 1 of 2 ways:
- App notification
- Coaches with the iPhone Coach app downloaded to their iPhone will receive an alert/notification when a new client has requested to connect with them and start their free 7-day trial.
- Reaching out to the client as soon as possible to greet them, ask about their goals and get started is the best way to ensure client engagement, satisfaction and subscription.
- If a coach doesn't have an iPhone, they must login into the Coach Profile to see if there are any new client requests in their client list.
- In leu of the Fitmo Coach App, Fitmo recommends logging in to the Coach Profile 1-2 times a day to see if any clients have requested to work with you in order to ensure a timely response to the client and from there, of course, showing them what an amazing coach you are!