How Often to Video Chat with Clients?

Fitmo recommends video chatting with clients as soon as possible! This allows coach and client to meet face-to-face and get to know one another, helping establish the personal connection and increasing the likelihood of subscription at the end of the free 7 day trial.


For subscribed clients, the frequency of video chatting depends on the coach, the type of subscription, and the needs of the clients.

  • For basic subscription clients, doing a monthly video chat is recommended
  • For premium subscription clients, every 1-2 weeks is recommended, depending on the needs, goals and personality of the client
  • Some clients LOVE video chatting and like to do it weekly; this is entirely up to the coach, the price point and what works best for both coach and client

Helpful Tips for Scheduling Video Chats

  • Want to increase your efficiency by decreasing the back-and-forth between you and your clients when picking a time to chat?
  • Check out Sunrise!
  • This powerful calendar lets you schedule meetings fast, on the go, and according to time zone. Here is the 'How-To' = http://bit.ly/1G9pbq9


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